Specialized has announced a voluntary recall for several of its popular Turbo e-bike models after identifying a safety issue with the chain guard that could pose a fall risk to riders. The culprit? A clothing-eating drivetrain setup that may be a bit too hungry for its own good.
The recall affects Turbo Como IGH, Turbo Como SL IGH, and Turbo Vado IGH models equipped with internal gear hubs (IGH), sold between 2021 and 2024. According to Specialized, certain chain guards on these bikes may allow loose-fitting clothing to become entrapped in the drivetrain, potentially causing crashes or falls.
The recall includes both belt-drive and chain-drive models. Models equipped with traditional rear derailleurs are not part of the recall and remain unaffected.
The issue isn’t widespread in terms of injuries — thankfully, as there have been no reports of serious harm. But as Specialized continues to grow its e-bike lineup, especially in the urban and commuter segment, it’s clear they’re taking proactive steps to ensure rider safety and confidence.
Riders of affected bikes are being advised to stop using their e-bikes immediately and schedule a free chain guard replacement with their local Specialized retailer. The fix will be installed at no cost, and Specialized is footing the bill for both parts and labor.
You can check if your model is affected by visiting Specialized’s official recall notice page, or by contacting their Rider Care team.
This recall lands in a growing category of micromobility safety updates and recalls, as more riders turn to e-bikes and scooters for daily transportation. From battery-related recalls to structural flaws, the increased adoption of electric two-wheelers has put new pressure on manufacturers to catch potential issues early.
While the vast majority of all e-bikes and e-scooters will never see a recall, the growing number of models on the road has seen an uptick in such occurrences over the last few years.
Electrek’s Take
While it’s always disappointing to see a defect, it’s encouraging to see brands like Specialized move quickly, transparently, and without passing costs to the customer.
And let’s be honest: for riders who favor flowing pants, long jackets, or any other long garment, these kinds of things can happen. My wife learned that the hard way when she lost a chunk of her kimono last year when she switched to riding her bike to work every day. Securing long, flowing clothing is just part of the safety procedure for riding bike. It’s good that Specialized is being proactive here, but I think just about any bike could see long garments getting sucked into a chain if conditions are right – or wrong.
I reviewed one of these e-bikes a few years ago and it was an incredible ride. I managed to escape with my pants intact, and I’d still ride one any day. If I owned one though, I’d probably take it in for that free chain-guard swap, though – which is just another example of a benefit of buying a bike shop e-bike as opposed to a direct-to-consumer brand. I love my D2C e-bikes, but having a bike shop help with this stuff, or even reach out to you directly during a recall, is a big plus in my book.
